punch.ninja: our own link pages for NFC product buyers

Task

Clients buying our NFC products were paying other services, like Linktree, for the landing pages those products opened. With our CEO, I chose to launch our own link page product on open source software instead of building one, so clients could buy the hardware and the software from one place. Then I designed the plans and the custom branded pages that made it worth paying for. More than 10 clients signed up in its first month, including Print Three, Fujifilm and Delta Air Lines.

  • Strategy

    Build or adopt, plan structure, pricing

  • Design

    Branded pages, tap to page flow

  • Role

    Head of Design, bigDAWGS

One place to buy the NFC product and the page it opens

Link pages sold with our NFC products, run on open source software and priced to keep the print orders coming.

10+clients in the first month
Within 2 monthsto the first paying client
1 supplierfor the product and its page
A punch.ninja NFC card and a phone showing the card’s page
01. The problem

One product, two suppliers

We sold the NFC product. Someone else got paid for the page. We wanted to be the one place clients could buy both: the hardware and the software.

BeforeTwo suppliers for one product
01

A client buys NFC products from bigDAWGS

02

Each one needs a landing page to open

03

They pay another service, like Linktree, for that page

With punch.ninjaOne supplier
01

A client buys NFC products from bigDAWGS

02

Each one needs a landing page to open

03

They get the page on punch.ninja, from us too

02. What I checked first

Would buyers move their page to us?

Before proposing anything, I spoke with about 5 customers already buying our NFC products: would they move their landing page to us if we offered one with the product?

Who I asked

About 5 customers already buying our NFC products.

What I heard

They liked the idea of one supplier for the NFC product and the page it opens.

What it told me

The page couldn’t be a separate product. It had to come with the NFC product, from bigDAWGS.

03. Decision A

Build or adopt

We had no link page product, and building one meant months of engineering with no revenue in the meantime. With our CEO, I weighed three options.

Option 1 · Rejected

Build our own

Months of engineering before the first dollar came in.

Option 2 · Rejected

Resell another company’s tool

The client’s page would still live on someone else’s platform: the problem we started with.

Option 3 · Chosen with our CEO

Adopt LinkStack, open source, on our own server

Our engineer deployed it on our server. We had a paying client within two months, customers stayed with us, and the time went into the part people actually see.

What it cost

LinkStack decides how the page builder works. Anything custom had to live in templates and pages, not in the software.

LinkStack’s dashboard set up as punch.ninja: the Add Block screen with the punch.ninja logo and admin menu
LinkStack’s dashboard, set up for punch.ninja
The docker-compose file that runs LinkStack on our own server, with the server details blurred
LinkStack running on our own server
04. Decision B

Two ways to get a page

Self serve keeps the entry price low. Custom design is where a print and design company has an edge over Linktree, so that is what people pay more for.

A client signs up
Free and lower plans

They build it from templates

The client builds their own page from LinkStack’s ready made templates.

  • Cheap to run
  • No design time per client
  • Set up by the client, on their own
A grid of LinkStack’s ready made page themes, from dark space themes to a winter scene
LinkStack’s ready made templates
Higher plans

I design it in their brand

A custom page in the client’s own brand, so the NFC product in their hand and the page it opens look like one thing.

  • Designed by me for each client
  • Built by me with Antigravity, an AI coding tool
  • The reason to pay for a higher plan

The idea: the product and its page read as one thing

Custom pages, designed in the client’s brand

One for a client, and two samples I designed for our CEO’s launch video, so buyers in retail and restaurants could picture their own. The video said they were samples.

A custom punch.ninja page for Delta Air Lines on a phone, with Video and Photos buttons on dark navy
Delta Air LinesClient
A sample punch.ninja page for a grocery brand, Metro, with buttons for the flyer, shop and rewards
MetroSample · retail
A sample punch.ninja page for a restaurant, Mezeh, with a star rating form
MezehSample · restaurant
05. Decision C

Plans that bring the print orders back

A link page on its own is a $9 product. bigDAWGS makes its money on print. After researching what to charge and reviewing it with our CEO, I set up three families of plans, each one tied to the physical product. A client can start free and move up as they use it.

4 plans

Digital Hub

$0 to $49 a month

Free · Launch · Standard · Professional

The client’s own page. Free is ad supported. Paid plans add setup help, no ads and a yearly allotment of cards; from Standard up, monthly design hours from our Creative Concierge.

3 plans

Capture Engine

$149 to $349 a month

Core · Growth · Pro

We design and build custom landing pages and lead capture forms for the client’s campaigns, with more design hours and more cards each year.

2 plans

Precision

$499 and $799 a month

Core · Growth

For large companies that hand NFC products to their own clients. Each serial coded chip is linked to the person who gets it, so one tap opens a page made for them: their name, a personal message, a design for their needs.

Variable print, but for landing pages.

Every paid plan ships NFC cards or magnets every year, from 25 cards on Launch to 400 on Capture Pro. The subscription keeps the print side busy instead of competing with it.

The plans as clients saw them

Drag or use the arrows

06. How it works

What happens when someone taps

No app to install. The NFC product opens the client’s page, and every tap and lead comes back to the client.

  1. Tap

    Someone taps the client’s NFC product with their phone.

  2. The page opens

    The client’s punch.ninja page opens in the browser. No app needed.

  3. They act

    They fill in the contact form or follow the client’s links.

  4. The client sees it

    Every tap and lead shows up in the client’s dashboard.

07. The result

Who signed up first

What they liked was getting the NFC products and the page from one supplier. Two of the first clients built their pages from templates; Delta Air Lines got a custom page I designed.

Template pagePrint Three

Built their page from LinkStack’s ready made templates.

Template pageFujifilm

Built their page from LinkStack’s ready made templates.

Custom pageDelta Air Lines

A custom page in Delta’s brand, designed and built by me.

08. The next step

Earn first, then build the storefront

We launched on a ready made website so punch.ninja could start earning quickly. The plan was that once revenue came in, I would research and design a proper customer facing site: a clear structure, and plans grouped by who is buying, so a large company, a small business and an individual each see what fits them. The goal was a Linktree competitor that also sells the hardware.

Launch

A ready made website

Live quickly, so punch.ninja could start earning.

Next, once revenue came in

A customer facing site

Plans grouped by who is buying:

A large companyA small businessAn individual
Back